Refund and Trip Policy
A non-refundable deposit is required at the time of reservation. The final non-refundable balance is due 1 month prior to scheduled arrival. All reservations are final. If unforeseen circumstances should arise, rescheduling will be possible if Magic Falls is notified more than 48 hours before your scheduled arrival. No refund will be granted in the case of cancellation; cancellation of an existing reservation will result in loss of funds.
Surcharge goes to the Kennebec River Road Use Fee, Dead River Road Use Fee, & Maine Inland Fisheries and Wildlife.
Magic Falls Rafting Co. reserves the right to change the trip format, river, river sections, raft size, number of guests per raft, or trip times due to weather conditions, water levels, or other factors beyond our control. Magic Falls Rafting Co. reserves the right to reschedule or cancel without notice your trip if you miss your scheduled trip time, you show signs of being under the influence of alcohol and/or drugs, you are physically unable to participate in your scheduled trip, or Magic Falls or Magic Rivers feels you are not suited to your scheduled trip.
"This is my second time at Magic Falls. Each time, you guys have knocked it out of the park. I know you can't put a price on an unforgettable experience, but it still blows my mind the value you get from Magic Falls. The moment everyone got off the raft, coming back later this year was brought up immediately. Send out my heart felt thanks to the entire staff, and our river guides Chris and Ben for the awesome experience. I tried to leave glowing reviews on a couple websites because you guys probably deserve to be the most popular rafting place in Maine.
- Dan Scholz
"We had a family outing on the Kennebec, with our Guides JJ and Molly. A true experience of a lifetime, but one that will be repeated soon! From checking in and being assigned our rafting guides and a quick but thorough instruction of our "responsibilities" on the river, off to the buses and onto the Dam. Once on the river, it was a thrill of a lifetime, one made even better by our Guides, JJ and Molly (we had two rafts...) At the end of an exciting trip a wonderful barbecue awaited some hungry rafters! All the Staff of Magic Falls were exceptional and professional but most of all lots of fun which is what we went for."
- David M, Maine
"Thanks for an excellent day on the river, whether it's raining or sunshine it's always an amazing day. Every single employee is happy with smiles on their faces and always willing to help and do whatever it takes to make our experience incredible. We’ll be back next year!
- Matt, Waterville, Maine
"Thanks for an amazing adventure. 11 Wild Women rafting! Thank goodness we got the DVD because no one would believe we really did it. We had a blast. You run a class operation. All of your guides were hospitable and respectful. The whole adventure was perfect."
- Lee-Ann G., Portsmouth. NH