Refund and Trip Policy
A non-refundable deposit is required at the time of reservation. The final non-refundable balance is due 1 month prior to scheduled arrival. All reservations are final. If unforeseen circumstances should arise, rescheduling will be possible if Magic Falls is notified more than 48 hours before your scheduled arrival. No refund will be granted in the case of cancellation; cancellation of an existing reservation will result in loss of funds.
Surcharge goes to the Kennebec River Road Use Fee, Dead River Road Use Fee, & Maine Inland Fisheries and Wildlife.
Magic Falls Rafting Co. reserves the right to change the trip format, river, river sections, raft size, number of guests per raft, or trip times due to weather conditions, water levels, or other factors beyond our control. Magic Falls Rafting Co. reserves the right to reschedule or cancel without notice your trip if you miss your scheduled trip time, you show signs of being under the influence of alcohol and/or drugs, you are physically unable to participate in your scheduled trip, or Magic Falls or Magic Rivers feels you are not suited to your scheduled trip.
"We had the best time rafting the Kennebec with Magic Falls. We took my father and 3 teenagers for a wild ride. The experience of the our guide Joe and Chris on the other raft made for a much more exciting ride than a previous trip we took with another rrafting company. True professionals, safe and highly skilled."
- Steven L
"Thank you once again Magic Falls for creating this opportunity for at risk youth from Long Creek Youth Development Center! Because of your generosity, our youth had the chance to experience 2 incredible days on the river, an opportunity many would never of had otherwise. Your staff have superior knowledge and professionalism, always making our group feel welcomed, valued and safe. Truly an experience of unbelievable value. "Thank you for the memorable rafting trip. The joy on the faces of the kids was unforgettable. All of the guides did a wonderful job with the kids. Your generosity is part of the kids believing kindness is a good thing." - a quote from staff.
- Melanie, South Portland
"Thanks for an excellent day on the river, whether it's raining or sunshine it's always an amazing day. Every single employee is happy with smiles on their faces and always willing to help and do whatever it takes to make our experience incredible. We’ll be back next year!
- Matt, Waterville, Maine
"Had a great time! The crew is helpful and kind. Definitely going back. Very knowledgeable about the river and keep you safe."