Refund and Trip Policy
A non-refundable deposit is required at the time of reservation. The final non-refundable balance is due 1 month prior to scheduled arrival. All reservations are final. If unforeseen circumstances should arise, rescheduling will be possible if Magic Falls is notified more than 48 hours before your scheduled arrival. No refund will be granted in the case of cancellation; cancellation of an existing reservation will result in loss of funds.
Surcharge goes to the Kennebec River Road Use Fee, Dead River Road Use Fee, & Maine Inland Fisheries and Wildlife.
Magic Falls Rafting Co. reserves the right to change the trip format, river, river sections, raft size, number of guests per raft, or trip times due to weather conditions, water levels, or other factors beyond our control. Magic Falls Rafting Co. reserves the right to reschedule or cancel without notice your trip if you miss your scheduled trip time, you show signs of being under the influence of alcohol and/or drugs, you are physically unable to participate in your scheduled trip, or Magic Falls or Magic Rivers feels you are not suited to your scheduled trip.
"Just wanted to drop a quick note to say what a great trip we had. The double run was awesome and Chris gave us an amazing ride. Can I request him for next year now? Thanks again and see you all next year if not sooner."
- Chuck, Haverhill, Mass.
"I want to tell you what a great time we had with your rafting company. Everything was so well organized, so thorough, well prepared, no short cuts taken, so much fun and fully worth the price in all ways. I don't find myself saying that much these days but I say it freely regarding Magic Falls and your staff. Thank you for treating us as guests and yet friends at the same time."
- Richard T, Chester County, PA
"Had a great time! The crew is helpful and kind. Definitely going back. Very knowledgeable about the river and keep you safe."
"Thanks for an amazing adventure. 11 Wild Women rafting! Thank goodness we got the DVD because no one would believe we really did it. We had a blast. You run a class operation. All of your guides were hospitable and respectful. The whole adventure was perfect."
- Lee-Ann G., Portsmouth. NH