Refund and Trip Policy
A non-refundable deposit is required at the time of reservation. The final non-refundable balance is due 1 month prior to scheduled arrival. All reservations are final. If unforeseen circumstances should arise, rescheduling will be possible if Magic Falls is notified more than 48 hours before your scheduled arrival. No refund will be granted in the case of cancellation; cancellation of an existing reservation will result in loss of funds.
Surcharge goes to the Kennebec River Road Use Fee, Dead River Road Use Fee, & Maine Inland Fisheries and Wildlife.
Magic Falls Rafting Co. reserves the right to change the trip format, river, river sections, raft size, number of guests per raft, or trip times due to weather conditions, water levels, or other factors beyond our control. Magic Falls Rafting Co. reserves the right to reschedule or cancel without notice your trip if you miss your scheduled trip time, you show signs of being under the influence of alcohol and/or drugs, you are physically unable to participate in your scheduled trip, or Magic Falls or Magic Rivers feels you are not suited to your scheduled trip.
"Thanks for an amazing adventure. 11 Wild Women rafting! Thank goodness we got the DVD because no one would believe we really did it. We had a blast. You run a class operation. All of your guides were hospitable and respectful. The whole adventure was perfect."
- Lee-Ann G., Portsmouth. NH
"I would like to personally thank you for the amazing adventure you organized for Auburn High School last week. The amount of times that I heard the students say that it was the best weekend/trip EVER on the way home told me that this is a trip that they will remember for the rest of their lives. Your hospitality, professionalism, river expertise, and overall easy going nature made my students and I feel comfortable, safe, and relaxed. You present students with a once of a lifetime experience of bonding and adventure and I will highly recommend your company to everyone I talk to!"
- Spencer K. Auburn, Mass, High School
"We had a family outing on the Kennebec, with our Guides JJ and Molly. A true experience of a lifetime, but one that will be repeated soon! From checking in and being assigned our rafting guides and a quick but thorough instruction of our "responsibilities" on the river, off to the buses and onto the Dam. Once on the river, it was a thrill of a lifetime, one made even better by our Guides, JJ and Molly (we had two rafts...) At the end of an exciting trip a wonderful barbecue awaited some hungry rafters! All the Staff of Magic Falls were exceptional and professional but most of all lots of fun which is what we went for."
- David M, Maine
"Thank you once again Magic Falls for creating this opportunity for at risk youth from Long Creek Youth Development Center! Because of your generosity, our youth had the chance to experience 2 incredible days on the river, an opportunity many would never of had otherwise. Your staff have superior knowledge and professionalism, always making our group feel welcomed, valued and safe. Truly an experience of unbelievable value. "Thank you for the memorable rafting trip. The joy on the faces of the kids was unforgettable. All of the guides did a wonderful job with the kids. Your generosity is part of the kids believing kindness is a good thing." - a quote from staff.
- Melanie, South Portland