Frequently Asked Maine Rafting Questions?
Q: Do I need to know how to swim?
A: No, You will be wearing a personal flotation device (pfd-life jacket). A healthy respect for and lack of fear of the water is recommended. We will conduct a pre-trip river orientation and safety session.
Q: What if I have health conditions or am overweight?
A: If you are concerned about your physical ability to take a trip, consult your physician. We carry a major medical kit on each trip. Please let us know in advance of any medical conditions you may have. Your guide can stow any medications, such as allergy meds or inhalers, in a dry bag. If you are over three months pregnant we will not take you on a full river trip. We have pfds which have a 58 inch chest measurement. Use of drugs prior to or during the trip is forbidden. Magic Falls reserves the right to reschedule or cancel without notice your trip if you show signs of being under the influence of alcohol and/or drugs, you are physically unable to participate in your scheduled trip or Magic Falls feels you are not suited to your scheduled trip.
Q: Are there age restrictions?
A: The minimum age is 10 on the upper Kennebec and 8 on the lower section. The minimum age for a Kennebec Big Water Trip is 12. Twelve is the minimum age for a Dead River highwater release.
Q: What should I wear on the raft trip?
A: For your comfort, you should bring a bathing suit, shorts, wool or polar fleece sweater, hat, and windbreaker. Quick-drying nylon clothing is best. Do not wear cotton T-shirts, sweatshirts or jeans as cotton remains cold when wet. Bring a change of clothes, footwear and towel for after the trip. Footwear must be worn at all times on the river. Sneakers or soft-soled shoes are good. No flip-flops. In the spring and fall we require that you wear a wetsuit while on the river. You are welcome to rent one of our wetsuits ($15 for full suit, $8 for half and $5 for booties) or to bring your own.
Q: What if it rains or there are other scheduling conflicts?
A: Our raft trips go rain or shine. Most rafters will get splashed and wet even on the driest days. Wear plenty of sunscreen on bright days as the sun's rays are much stronger reflecting off the water.
Magic Falls Rafting Co. reserves the right to change the trip format, river, river sections, raft size, number of guests per raft or trip times due to weather conditions like extreme cold, high winds or lightning forecasts, water levels or other factors beyond our control. Magic Falls reserves the right to reschedule or cancel without notice your trip if you miss your scheduled trip time. you show signs of being under the influence of alcohol and/or drugs, you are physically unable to participate in your scheduled trip or Magic Falls feels you are not suited to your scheduled trip.
Q: What should I do with my camera and other valuables?
A: Please do not bring your camera along unless it is waterproof. It is going to get wet! You can purchase a one-use waterproof camera at our base. We have a professional photographer that will take photos of the trip and a video-boater who shoots video along the way. You can place an order for a photo or video after the raft trip. We recommend that you lock your valuables in your vehicle. We have a safe place for you to leave your keys.
Q: Should I tip my guide?
A: Our guides are professionals and are licensed by the Maine Dept. of Inland Fisheries and Wildlife after they have passed written and practical examinations. Magic Falls compensates its guides for their daily work and we expect a high level of service. They work hard to make your trip safe and fun. If you think your guide was exceptional and want to thank him or her with a tip, although not expected, would be appreciated.
"This is my second time at Magic Falls. Each time, you guys have knocked it out of the park. I know you can't put a price on an unforgettable experience, but it still blows my mind the value you get from Magic Falls. The moment everyone got off the raft, coming back later this year was brought up immediately. Send out my heart felt thanks to the entire staff, and our river guides Chris and Ben for the awesome experience. I tried to leave glowing reviews on a couple websites because you guys probably deserve to be the most popular rafting place in Maine.
- Dan Scholz
"It was my wife's 50th birthday and she wanted to celebrate in a special way. The trip we had was indeed special. What made it special was the way the employees and river guides catered to our group. She couldn't have celebrated her 50th any better."
- Sal C., Needham Heights, MA
"Thanks for an excellent day on the river, whether it's raining or sunshine it's always an amazing day. Every single employee is happy with smiles on their faces and always willing to help and do whatever it takes to make our experience incredible. We’ll be back next year!
- Matt, Waterville, Maine
"I am well versed in customer care and attention to detail. I make it my hobby to quietly observe all the finite things wherever I go. Your staff, your poise with somewhat difficult customers and your care to provide a first rate experience receives top billing from me. I will share the experience with friends and most importantly, when I come rafting again it will be with Magic Falls.
Dj & Alex"
- Dj & Alex